SLA Monitor
Hot and warm leads requiring a human response within 2 hours of replying.
0
Active SLAs
0
Breached
1
Escalated (awaiting resolution)
Active — Awaiting Response
| Lead | Reply Type | Assigned To | SLA Due | Time | Action |
|---|---|---|---|---|---|
| No active SLAs — all caught up. | |||||
Escalated — Zoho Task Created
| Lead | Reply Type | Assigned To | Escalated At | Action |
|---|---|---|---|---|
Fariz +919961717798 | warmother | team@letsenterprise.in | 08 Apr, 09:25 pm |