Let's Enterprise Control Hub

Manage your automated WhatsApp logic, campaigns, and lead SLAs.

Design the automated state-machine logic via the React Flow drag-and-drop canvas.

Owned boxes: MQL (Sharjeel), Inbound & Manual Replies (Gargi), Discovery (Gargi).

The call queue plus active WhatsApp response SLAs — leads waiting to be called.

Aging replies never called, missed follow-ups, and nurture leads.

Filter leads by segment and bulk launch templates into the rate-limited dispatch queue.

Edit keywords that classify incoming WhatsApp replies into interested, fee query, stop, and more.

Reply rates, delivery rates, and performance breakdown per WhatsApp template.

Full inbound and outbound message history with status, reply classification, and manual follow-up tools.

View all templates from Twilio with approval status. Refresh to sync after adding or deleting.

Configure timing and templates for automated follow-up rules. Enable/disable Rule 5 and Rule 6 without a deploy.

Review how Zoho CRM lead fields map to the engine's internal schema and get the recommended JSON payload.

Export failed messages for manual sending via WA Desktop, then import replies back with auto-classification.

Daily call log and inbound message summaries. Review team activity and lead responses by date.