SLA Monitor
Backlog
Leads that slipped through — aging replies never called, missed follow-ups, and nurture.
WA Replied — Aging (no call yet)36
| Lead | Status | Hotness | Context | Action |
|---|---|---|---|---|
Umesh YadavCalled⚠️ 3×Other +918306141534 | — | warm | Replied 02 May, 08:15 am Sharjeel: Ringing called on 04/06/2026 | |
ShubhechaCalled×2Other +917447777677 | — | warm | Replied 02 May, 12:21 pm Sharjeel: Ringing called on 04/06/2026 | |
Avijit DebCalled×2Other +919038099871 | — | warm | Replied 03 May, 09:04 am Sharjeel: Ringing called on 04/06/2026 | |
⟪ Master king of devil ⟫Called×2Other +919259866798 | — | warm | Replied 11 May, 11:49 am Sharjeel: Ringing called on 4/06/2026 | |
Mohd RiyazCalled×2Other +919557440228 | — | warm | Replied 12 May, 12:15 am Sharjeel: Ringing called on 4/06/2026 | |
🄱🄰🄺🄴🅂🄷Called×2Other +919016699390 | — | warm | Replied 12 May, 11:32 am Sharjeel: Ringing called on 4/06/2026 | |
Jeetu NirankariCalled×2Other +919420131555 | — | warm | Replied 12 May, 09:12 pm Sharjeel: Ringing called on 4/6/2026 | |
Medha Rohit KulkarniCalled×2Other +919422317247 | Marketing Qualified Lead | warm | Replied 14 May, 04:45 pm Sharjeel: Ringing called on 4/06/2026 | |
Sanjay RamtekeCalled×1Other +919826066696 | Attempted to Contact | warm | Replied 18 May, 09:48 am Jonathan: No answer, went to answering machine | |
minaljaiswalCalled×1Other +917237805961 | Attempted to Contact | warm | Replied 21 May, 12:32 am Jonathan: It is switched off | |
DiptiCalled×1Other +919850046383 | Attempted to Contact | warm | Replied 21 May, 05:58 pm Jonathan: No answer, busy on another call | |
Suha Bondili +917330884099 | — | hot | Replied 08 Jun, 11:20 am | |
Rakhi +917053210999 | — | hot | Replied 08 Jun, 11:21 am | |
Azeem Azeem +918287536172 | MQL | hot | Replied 08 Jun, 11:23 am | |
maanu nigoti +917067592458 | — | hot | Replied 08 Jun, 11:26 am | |
Dr Babita Goel +919833519025 | — | hot | Replied 08 Jun, 12:04 pm | |
Aparana Saiwant +917021033205 | MQL | hot | Replied 08 Jun, 12:04 pm | |
Niyati NiyatiCalled×2 +919672989314 | Attempted to Contact | hot | Replied 08 Jun, 04:17 pm Gargi: CRM Note:
Niyati is a pending outreach lead. Attempted to c… | |
Sairaj BarhateCalled +918793809897 | — | — | Replied 09 Jun, 10:00 am Sharjeel: B | |
Jatinder SekhonOther +919820959001 | — | hot | Replied 10 Jun, 12:05 pm | |
Prateek Walke +919880936596 | — | hot | Replied 10 Jun, 12:07 pm | |
ShrutikaOther +919341636625 | — | hot | Replied 10 Jun, 12:08 pm | |
Yaquta kheriwala +919870959252 | — | hot | Replied 10 Jun, 12:09 pm | |
Agam RathodOther +919699879181 | — | hot | Replied 10 Jun, 12:10 pm | |
Shaunak TiwariOther +919977280488 | — | hot | Replied 10 Jun, 12:11 pm | |
PratishthaCalled×1Other +919424809070 | — | hot | Replied 10 Jun, 12:12 pm Gargi: Pratishta had submitted an inbound enquiry with a note reque… | |
Zee +918112735632 | — | hot | Replied 10 Jun, 12:12 pm | |
Dikshant +919027509795 | — | hot | Replied 10 Jun, 12:14 pm | |
Nandinik +919243893499 | — | hot | Replied 10 Jun, 12:14 pm | |
Gargi +919422715169 | — | hot | Replied 10 Jun, 12:17 pm |
Missed Follow-ups — 3+ Days Overdue50
| Lead | Status | Hotness | Context | Action |
|---|---|---|---|---|
Rohan KhatuCalled×1Other +919822081916 📞 Callback: 21 May, 10:22 am | Attempted to Contact | warm | 20d overdue· 21 May, 10:22 am Jonathan: Not able to connect, will try again | |
Sharim qurshiCalled +917624903771 📞 Callback: 23 May, 10:13 am | Contacted | — | 18d overdue· 23 May, 10:13 am Jonathan: Follow u tomorrow with him and speak clearly when you speak … | |
AnitaCalled +918484873815 📞 Callback: 23 May, 10:27 am | Contacted | — | 18d overdue· 23 May, 10:27 am Jonathan: Spoke to the Aunt for the nephew, insisted that he will call… | |
SumanCalledOther +918811047907 📞 Callback: 23 May, 11:00 am | Contact in Future | hot | 18d overdue· 23 May, 11:00 am Sharjeel: She enquired for her son. Based out of Guwahati okay to move… | |
Falak Rakesh JainCalledInterested +918530064266 📞 Callback: 23 May, 03:00 pm | Contacted | hot | 17d overdue· 23 May, 03:00 pm Jonathan: I think the Father spoke but requested to speak to the right… | |
SanskrutiCalled +918956835605 📞 Callback: 25 May, 10:00 am | MQL | — | 16d overdue· 25 May, 10:00 am Jonathan: Said fees are high and asked if there are scholarships. Told… | |
NamoCalled +919422755688 📞 Callback: 25 May, 10:04 am | Contacted | — | 16d overdue· 25 May, 10:04 am Jonathan: The conversation was with Trupti, the mother of an applicant… | |
Shailesh JoshiCalled×2 +919893037038 📞 Callback: 25 May, 11:04 am | Attempted to Contact | — | 16d overdue· 25 May, 11:04 am Sharjeel: Ringing called on 4/6/2026 | |
PriyankaCalled +919209169085 📞 Callback: 25 May, 03:20 pm | Attempted to Contact | — | 15d overdue· 25 May, 03:20 pm Sharjeel: Mother enquired for her son - Adhiraj. From Pune. Mother is … | |
chakrithaCalledOther +916281144512 📞 Callback: 26 May, 10:03 am | Contacted | warm | 15d overdue· 26 May, 10:03 am Jonathan: Mother answer, daughter not home requested callback tomorrow… | |
Bhavya SomaniCalled +919993593536 📞 Callback: 26 May, 10:07 am | Contacted | — | 15d overdue· 26 May, 10:07 am Jonathan: I will get back to him tomorrow morning if he wants to move … | |
Anusha Uruj Zahid AhmadCalled +919975463779 📞 Callback: 26 May, 10:08 am | Contacted | — | 15d overdue· 26 May, 10:08 am Jonathan: Father answer, did not seem interested in our program at all… | |
RAJVEER ARYACalled×1Other +919098751995 📞 Callback: 26 May, 10:37 am | Attempted to Contact | warm | 15d overdue· 26 May, 10:37 am Jonathan: Will have to try again tomorrow | |
MADHU GOWDACalled +916360214236 📞 Callback: 27 May, 10:03 am | Contacted | — | 14d overdue· 27 May, 10:03 am Jonathan: Got a callback he is in Bangalore, 12th pass may not move to… | |
Bhoomi srivastavaCalled +916388238976 📞 Callback: 28 May, 05:17 pm | Contacted | — | 12d overdue· 28 May, 05:17 pm Jonathan: To call back after 1 hour busy now | |
Prashant amrithCalled×2 +919822055496 📞 Callback: 29 May, 02:23 pm | Attempted to Contact | — | 11d overdue· 29 May, 02:23 pm Sharjeel: Ringing called on 4/6/26 | |
BhupendraCalled×1 +917748099151 📞 Callback: 29 May, 02:33 pm | Attempted to Contact | — | 11d overdue· 29 May, 02:33 pm Sharjeel: Ringing called on 4/6/26 | |
Swanand ShirasCalled×1 +919359538647 📞 Callback: 29 May, 03:30 pm | Attempted to Contact | — | 11d overdue· 29 May, 03:30 pm Jonathan: Did not answer, need to try again | |
Umesh AhujaCalled +919686602218 📞 Callback: 29 May, 03:52 pm | Attempted to Contact | — | 11d overdue· 29 May, 03:52 pm Sharjeel: He needs time to go through the website and discuss with his… | |
Ayaan Ahmed FirozCalled +919656723534 📞 Callback: 29 May, 04:24 pm | Attempted to Contact | — | 11d overdue· 29 May, 04:24 pm Sharjeel: Father enquired for son. From Kannur, kerela okay to move to… | |
Harshada AchintalwarCalled×1 +917387714426 📞 Callback: 29 May, 04:41 pm | Attempted to Contact | — | 11d overdue· 29 May, 04:41 pm Sharjeel: Ringing called on 4/6/2026 | |
EshwarCalled +919972070346 📞 Callback: 30 May, 10:25 am | Contacted | — | 11d overdue· 30 May, 10:25 am Jonathan: again he said to scheduled, a call on Sat 30th May 2026, now… | |
AachiCalled×1Other +918169953084 📞 Callback: 01 Jun, 10:10 am | Attempted to Contact | warm | 9d overdue· 01 Jun, 10:10 am Jonathan: Proceeded with the follow up call to ask if she spoke to her… | |
Ginni BhatiaCalledFee Question +918318092859 📞 Callback: 01 Jun, 10:35 am | Contacted | warm | 9d overdue· 01 Jun, 10:35 am Jonathan: Spoke to the Mother, Based in UP, willing to move to Pune Ci… | |
Deepti SharmaCalledOther +918690053377 📞 Callback: 01 Jun, 02:55 pm | MQL | warm | 8d overdue· 01 Jun, 02:55 pm Sharjeel: From Navi Mumbai, enquired for son. Was busy in a meeting. S… | |
Sachin BafnaCalled +919822097463 📞 Callback: 01 Jun, 03:15 pm | Attempted to Contact | — | 8d overdue· 01 Jun, 03:15 pm Sharjeel: He was busy. From Raipur. Okay to move | |
Vinod KapseCalled +919325663350 📞 Callback: 01 Jun, 04:15 pm | Attempted to Contact | — | 8d overdue· 01 Jun, 04:15 pm Sharjeel: From Kolhapur, was busy requested to call back | |
RiteshCalled +919686566820 📞 Callback: 02 Jun, 12:30 pm | Attempted to Contact | — | 8d overdue· 02 Jun, 12:30 pm Sharjeel: Father enquired for Son based in Banglore okay to move was b… | |
Kaushani DasCalled +919831946025 📞 Callback: 02 Jun, 02:19 pm | Contacted | — | 7d overdue· 02 Jun, 02:19 pm Jonathan: The follow-up call with Khushani should be scheduled for Jun… | |
RubyCalledOther +919878985701 📞 Callback: 02 Jun, 03:27 pm | Contacted | warm | 7d overdue· 02 Jun, 03:27 pm Jonathan: Spoke to the mother explained the program, wants her son to … |